Terms and Conditions

The Uniform Conditions for the Hotel and Catering Industry

The UVH are registered with the District Court and the Chamber of Commerce and Industry in The Hague. For further information go to khn.nl/uvh-en.

House rules | for your and our safety

The regulations below contain the most important house rules that apply within Van der Valk Hotel Cuijk - Nijmegen (hereinafter: Hotel Cuijk). The purpose of these internal regulations is to guarantee the safety of all guests and employees of Hotel Cuijk. Hotel Cuijk requests you to respect and accept these rules.

General rules

  1. For your and our safety, Hotel Cuijk kindly but emphatically requests you to immediately follow all instructions from the employees.
  2. You can check in from the age of 18. In each travel group, at least one person must be 18 years or older. The person who books for another is liable for all others he or she registers.
  3. A valid ID (not a copy) must be presented upon check-in.
  4. Hotel Cuijk must comply with the requirements of the Beverage and Catering Legislation (‘Drank- en Horecawetgeving’). For that reason, alcoholic beverages are not provided to visitors under the age of 18. If in doubt about the age of a visitor, the employees of Hotel Cuijk will request the visitor in question to show proof of identity.
  5. If intoxication is suspected, no alcohol will be served to the relevant visitor within Hotel Cuijk.
  6. For your and our safety, there are cameras (in accordance with privacy legislation) in various places within the hotel. Anyone who is a visitor of Hotel Cuijk agrees to make recordings. In case of calamities and / or incidents, these recordings can be shown to the authorities as supporting material.
  7. The management, the owner of this location and / or persons working for Hotel Cuijk cannot be held liable for any injury and / or material or immaterial damage that visitors to the location may experience.
  8. Hotel Cuijk respects the privacy of all visitors. However, if there is a serious reason (for example: non-compliance with the internal regulations), the management of Hotel Cuijk is authorized to enter a room without permission.
  9. Lost and found items must be returned to reception.
  10. Hotel Cuijk is not responsible for the loss or theft of visitors' belongings. To prevent unwanted situations, Hotel Cuijk provides a safe in every room where valuables can be stored.
  11. In case you have left something in the room, Hotel Cuijk will, as far as possible, help you find the lost or forgotten object. However, Hotel Cuijk is not liable for the loss of your lost and forgotten objects. Hotel Cuijk does not guarantee that your objects, even if it has already been reported that they have been found, can actually be delivered to you.

     Prohibitions
  12. The damage to and theft of hotel furnishings or room inventory is prohibited and will be charged to the perpetrator / severally liable person.
  13. It is forbidden to use, trade or carry narcotics in Hotel Cuijk.
    o Consuming alcohol is excluded.
  14. It is forbidden to use, trade or carry laughing gas and or (whipped cream) cartridges in Hotel Cuijk.
  15. It is forbidden to have and / or carry weapons in Hotel Cuijk.
  16. It is forbidden to cause nuisance in Hotel Cuijk for another person, including loud music, obnoxious behavior or noise of any kind.
  17. It is forbidden to receive guests in rooms within Hotel Cuijk for commercial sexual activities.
  18. Smoking inside the building is prohibited. In the event that smoking is detected in the building, a cleaning fee of € 150 will be charged. If the fire alarm goes off by smoking in the room, the call-out costs of the fire brigade will be charged. 

    Safety
  19. Report a fire at the reception and / or strike the nearest fire detector.
  20. Immediately leave the building in the event of a general fire alarm.
  21. Never use the lifts in case of fire.

Hotel Cuijk has a zero tolerance policy. If the internal regulations are not observed, no warning needs to be given. You may be requested to leave the hotel immediately. No money will be returned and any deposit paid will be retained.

The management of Hotel Cuijk will decide in all cases not provided for in these regulations.